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FAQ

FAQ

Frequently asked questions

What type of food is provided at Snow Leopard Resort ?

We provide all kinds of cuisines, from Local Pahadi Traditional food, to North Indian, to Chinese, and Continental. Also note since we are operating in a remote location, we do the best we can in that location using locally or inhouse made ingredients.

What are the amenities provided by the resort?
We offer 24/7 service to our guests, 24 hours hot and cold water and a scenic breakfast.
 
Do you Provide Tourist Vehicles?
Taxis can be arranged on request for local transportation to nearby attractions and to & from the Dehradun Airport
 
Do you refund money on Booking Cancellation?
Please check out the Resort Policies Page
 
Do you have TVs in the rooms?
There are no TVs in our guest rooms.
 
Do you have all dishes available on the Menu all year round?
Some dishes on the Menu have seasonal availability and therefore may not always be available. Buffet meals are available based on occupancy levels on any given day. Buffet timings are fixed and we urge guests to cooperate in order to serve everyone in the best possible way.
 
Is there heavy tourist traffic in the area during Yatra Season?
Tourist traffic during peak summer seasons/ unexpected showers can delay travel times, therefore it's best to keep your itinerary flexible. The check post at Bhatwari does not allow vehicles to cross over (Uttarkashi to Gangotri) beyond 8 pm. Bhatwari is at a distance of 20 km from Uttarkashi en route to Snow Leopard Resort. Please plan your travel accordingly. Your local cab driver should be able to guide you in this regard.
 
Will my phone mobile network work?
Being at a high altitude and remote Himalayan Range, the area is prone to weak/zero mobile phone connectivity. Be prepared to be digitally cut off, though Jio phone and data services work better than others.
 
Do we have wifi at the hotel?
We have wifi at the hotel
Do you offer tea/coffee makers in the rooms?
We offer tea and coffee makers in the Family Rooms. We do not offer tea/coffee makers in other rooms but only electric kettles for warm drinking water. Ask for freshly prepared tea/ coffee from our kitchen from 7 am to 10 pm.
 
Do you have power back up?
Power backup, in case of power outages, is available for limited hours every morning and evening (3 hrs each).
 
Can admission into the Resort be canceled at any point?
Rights to admissions are reserved by the hotel manager. Unruly behavior, verbal abuse, and nuisance to other guests cannot be tolerated and guests posing these would be asked to check out.
 
Do you serve packaged water at the resort?
We stock a limited number of packaged water bottles, however, we encourage guests to consume the natural water that we provide at the hotel. It’s tastier, healthier, environment friendly and it’s FREE. If you do use and dispose of waste responsibly. Mountains are vulnerable to pollution of all kinds. Do your bit by minimizing the usage of non-biodegradable waste during your time in the Himalayas. Travel Well Travel Responsibly.